# Handover protocol: recorded at the door, signed on the spot, filed with the property

> Record the Wohnungsübergabeprotokoll on your phone, photograph meters and defects by room, have both parties sign at the door, and file it with the property.

**Status:** Alpha — Built on request. The app says so where you use it and asks what is missing.
**On the broker’s path:** Closing & handover

**The problem this solves:** The handover is written on paper at the door, the meter photo is on someone’s phone, and the dispute comes six months later.

**In short:** At the handover you record the protocol on your phone or tablet: rooms,
meters, the scratch on the worktop as a photo tagged with its room. Both parties sign on
the spot, the protocol is saved with the property, and the photos are printed in it.

## What you can do

- **Record at the door.** Rooms, meter readings, keys, defects — as a form on the phone.
- **Photograph and tag.** Each photo gets its room and is printed in the protocol.
- **Sign on the spot.** Both parties sign on the device; the protocol is saved with the
  property.
- **Walk through with your voice.** A walkthrough shows your words as you speak and files
  photos by the room you name; voice notes turn into text when you finish.

## How it works

Walkthrough recordings are written down the way your firm chooses, kept for the term your
firm sets, and erased when it is over — at once when an owner asks. Faces, number plates and
family photos stay unrecognisable wherever a picture is shown outside your firm.

## Limits and notes

- Alpha: built on request. The app says so where you use it and asks what is missing.

## Frequently asked questions

### Can I record a handover protocol on my phone?

Yes. Record rooms, meter readings, keys and defects as a form on your phone or tablet,
photograph each defect with its room, and have both parties sign on the device at the door.

### Where is the signed protocol kept?

With the property, with its photos printed in it.

### Can I dictate the walkthrough?

Yes. A walkthrough shows your words as you speak and files photos by the room you name;
voice notes become text when you finish. Your firm sets how long recordings are kept, and
they are erased at once when an owner asks.

### Is the handover protocol ready for daily use?

It is Alpha: built on request. The app says so where you use it and asks what is missing.

## New in this feature

- App 0.41.0: Take photos at the handover — the scratch on the worktop, the meter — tag each with its room, and they are printed in the protocol both parties sign.
- App 0.41.0: Record a Wohnungsübergabeprotokoll at the door and have both parties sign it on your phone or tablet; it is saved with the property.
- Platform 0.19.5: Voice notes from a viewing turn into text again when you finish the walkthrough.
- App 0.27.0: Company settings let you choose how walkthrough recordings are written down.
- App 0.27.0: Walkthrough photos keep people and private details unrecognisable wherever they are shown outside your firm.
- App 0.27.0: Your firm sets how long raw walkthrough recordings are kept, so voices and glimpses of someone's home leave on time.
- App 0.27.0: Walkthroughs show your words as you speak and file photos by the room you name, so your hands stay on the phone.
- App 0.27.0: A guided walkthrough on your phone replaces the notepad and loose photos, and your documents pet drafts the proposal from it.
- App 0.27.0: Walkthroughs recorded on a weak connection arrive complete, with every photo in the order you took it.
- Platform 0.17.0: Your office chooses how walkthrough recordings are written down.
- Platform 0.17.0: What an owner agrees to during a walkthrough lands in their consent history, ready to show if anyone asks.
- Platform 0.17.0: Faces, number plates and family photos stay unrecognisable in walkthrough pictures, wherever they are shown.
- Platform 0.17.0: Walkthrough recordings are erased once your firm's chosen term is over, and at once when an owner asks.
- Platform 0.17.0: What you say during a walkthrough becomes part of the property, alongside the documents and photos you capture.

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HTML version: https://docs.capitality.io/features/handover/ · Language: en