# Scout: the sales assistant that works enquiries and deals

> The pet for enquiries and deals: drafts replies, answers from the listing's facts, works deal cards like a teammate, and acts alone only where you allow it.

**Status:** Available — In every workspace, documented here, with its changes listed on its page.
**On the broker’s path:** Leads & enquiries
**Pets that work here:** Scout

**The problem this solves:** Enquiries arrive at three in the morning; the first answer decides, and the broker is asleep.

**In short:** Scout is the sales assistant you hire into a workspace. It drafts replies to
enquiries for your approval — until you let it answer alone — answers a person's questions
from the listing's own facts, and works a deal card like a teammate: reads, summarises, spots
what is stuck, proposes a next step, drafts the text you copy. What it waits for your yes on
shows on „Heute“, with its reason.

## What it does

- **Answers enquiries** — as drafts for your approval, or on its own once you allow it; in
  a new workspace it drafts until you say otherwise.
- **Works deal cards.** Assign it a card or @mention it in a comment: it reads the card and
  its comments, summarises, proposes, and delivers one well-structured comment.
- **Asks before acting.** A status change or a mail is a request you approve or decline in
  one click.

## Under whose approval

Scout is a member with a role: it can see what its role sees and do what its role may. „What
pets may do alone“ in the settings is one choice that covers all your pets. Every action is
in the history with Scout's name; its work counts in the monthly AI allowance.

## Status

Available. The dashboard shows how much time your assistants saved you this past month and
how many enquiries they answered on their own.

## New in this feature

- App 0.41.0: A new dashboard tile shows how much time your assistants saved you this past month, and how many enquiries they answered on their own.
- App 0.41.0: What your assistants wait for your yes on now shows on Heute, in plain words with their reason — approve or decline in one click.
- Platform 0.19.10: In a new workspace, the enquiries pet drafts replies for your approval until you let it answer alone.
- App 0.31.0: The approval settings are now called "What pets may do alone", making clear one choice covers all your pets.

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HTML version: https://docs.capitality.io/pets/scout/ · Language: en