Portal enquiries by e-mail: forward once, every lead arrives as a record
- On the broker’s path
- Leads & enquiries
The problem this solves: Every portal sends enquiries as e-mail in its own layout; someone copies name, phone and object into the CRM by hand.
In short: Your workspace has an enquiry address. Forward the portals’ enquiry mails to it — once, as a rule in your mailbox — and every enquiry arrives in „Anfragen“ as a record with the person, the object and the message, marked with its source. Your firm’s object address does the same for exposés, floor plans and photos: forward them and a new object arrives with its files and a proposal to check.
What you can do
Section titled “What you can do”- Receive from every portal that sends enquiries by e-mail, without an API contract.
- Keep the sender’s words. The message stays as written; the person, phone number, e-mail and object are read out for the record.
- Start objects from mail. Forward an exposé or photos to the object address.
How it works
Section titled “How it works”The enquiry address says whether mail to it can arrive yet — the app holds it back until receiving is set up. Capitality reads the person, the object and the message from each portal’s mail; an enquiry that names none of your listings suggests the ones it fits.
Limits and notes
Section titled “Limits and notes”- ImmoScout24 enquiries that arrive this way follow ImmoScout24’s rules — see ImmoScout24.
- Your own mailbox’s conversations are a different connection: Your own mailbox.
New in this feature
The changes of this feature, newest first — one line per change, with the version it shipped in.
- App 0.40.2Marketing e-mails can be switched on only once your e-mail address is confirmed; until then the switch says so.
- Platform 0.25.3The enquiry address says whether mail to it can arrive yet, so the app can hold it back until receiving is set up.
- Platform 0.25.3A marketing opt-in is kept only once the e-mail address behind it is confirmed.
- App 0.33.16Sign-up now confirms your e-mail address, and the app reminds you gently until it is done.
- App 0.27.0A new object can start from a forwarded e-mail, arriving with its files and a proposal ready to check.
- Platform 0.17.0Forward an exposé, floor plan or photos to your firm's object address and they arrive as a new object.
- Platform 0.14.5Contact imports keep only real e-mail addresses and phone numbers, and tell you what they left out.
- App 0.11.4Joining with an e-mail address other than the invited one now says exactly that, instead of a vague hint.
- App 0.11.1Starting a listing is straightforward now, and your website contact form can send enquiries to a chosen colleague.
- App 0.11.1Confirming your e-mail address now leads clearly into the app or back to the invitation you were accepting.