Handover protocol: recorded at the door, signed on the spot, filed with the property
- On the broker’s path
- Closing & handover
The problem this solves: The handover is written on paper at the door, the meter photo is on someone’s phone, and the dispute comes six months later.
In short: At the handover you record the protocol on your phone or tablet: rooms, meters, the scratch on the worktop as a photo tagged with its room. Both parties sign on the spot, the protocol is saved with the property, and the photos are printed in it.
What you can do
Section titled “What you can do”- Record at the door. Rooms, meter readings, keys, defects — as a form on the phone.
- Photograph and tag. Each photo gets its room and is printed in the protocol.
- Sign on the spot. Both parties sign on the device; the protocol is saved with the property.
- Walk through with your voice. A walkthrough shows your words as you speak and files photos by the room you name; voice notes turn into text when you finish.
How it works
Section titled “How it works”Walkthrough recordings are written down the way your firm chooses, kept for the term your firm sets, and erased when it is over — at once when an owner asks. Faces, number plates and family photos stay unrecognisable wherever a picture is shown outside your firm.
Limits and notes
Section titled “Limits and notes”- Alpha: built on request. The app says so where you use it and asks what is missing.
Frequently asked questions
Section titled “Frequently asked questions”Can I record a handover protocol on my phone?
Section titled “Can I record a handover protocol on my phone?”Yes. Record rooms, meter readings, keys and defects as a form on your phone or tablet, photograph each defect with its room, and have both parties sign on the device at the door.
Where is the signed protocol kept?
Section titled “Where is the signed protocol kept?”With the property, with its photos printed in it.
Can I dictate the walkthrough?
Section titled “Can I dictate the walkthrough?”Yes. A walkthrough shows your words as you speak and files photos by the room you name; voice notes become text when you finish. Your firm sets how long recordings are kept, and they are erased at once when an owner asks.
Is the handover protocol ready for daily use?
Section titled “Is the handover protocol ready for daily use?”It is Alpha: built on request. The app says so where you use it and asks what is missing.
New in this feature
The changes of this feature, newest first — one line per change, with the version it shipped in.
- App 0.41.0Take photos at the handover — the scratch on the worktop, the meter — tag each with its room, and they are printed in the protocol both parties sign.
- App 0.41.0Record a Wohnungsübergabeprotokoll at the door and have both parties sign it on your phone or tablet; it is saved with the property.
- Platform 0.19.5Voice notes from a viewing turn into text again when you finish the walkthrough.
- App 0.27.0Company settings let you choose how walkthrough recordings are written down.
- App 0.27.0Walkthrough photos keep people and private details unrecognisable wherever they are shown outside your firm.
- App 0.27.0Your firm sets how long raw walkthrough recordings are kept, so voices and glimpses of someone's home leave on time.
- App 0.27.0Walkthroughs show your words as you speak and file photos by the room you name, so your hands stay on the phone.
- App 0.27.0A guided walkthrough on your phone replaces the notepad and loose photos, and your documents pet drafts the proposal from it.
- App 0.27.0Walkthroughs recorded on a weak connection arrive complete, with every photo in the order you took it.
- Platform 0.17.0Your office chooses how walkthrough recordings are written down.
- Platform 0.17.0What an owner agrees to during a walkthrough lands in their consent history, ready to show if anyone asks.
- Platform 0.17.0Faces, number plates and family photos stay unrecognisable in walkthrough pictures, wherever they are shown.
- Platform 0.17.0Walkthrough recordings are erased once your firm's chosen term is over, and at once when an owner asks.
- Platform 0.17.0What you say during a walkthrough becomes part of the property, alongside the documents and photos you capture.